How it works

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Welcome to Tumbly

Not having to think about laundry is more than just a time saver – it’s a way to create peace in your everyday life. With Tumbly, you get a seamless routine where we pick up, wash, fold and deliver your clothes back without you having to lift a finger. No more stress over overflowing laundry baskets or wrinkled shirts. Just the feeling of coming home to a closet that’s already ready for you.

🧺 Laundry Made Simple, Smooth, and Reliable

At Tumbly, we make it easy to have your laundry washed, folded, and delivered—without you lifting a finger (well, maybe just to book). Here's how it works:

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1. Book Pickup and Delivery

It all starts with an order on our website. You choose the day and time for us to pick up your laundry—and when we should deliver it back. We always wash quickly and efficiently: your clothes are returned within 24 hours, but you can also choose a later time if preferred.

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2. Pack and Weigh

You can pack as many clothes as you like in any bag—the price is based on weight, not the number of items.

  • Weigh the laundry yourself at home using a regular scale.
  • When we pick up your bag, we’ll also weigh it using a handheld scale.
  • If the actual weight is higher than the weight you entered when booking, an additional fee per kg will be charged.
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3. Gentle, Thorough Washing

We treat your clothes with care:

  • Clothes are washed at 30–40°C, depending on the garment.
  • We use allergy-friendly laundry and rinse detergents.
  • Clothes are sorted by color to avoid bleeding.
  • Delicate garments are washed in protective mesh bags.

Please note: We do not accept heavily soiled or extremely smelly clothing (we recommend that heavily soiled clothing be rinsed and air dried before sending it to us). We pre-treat larger stains. While we cannot guarantee that all stains will be removed, we always do our best.

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4. Price and Tax Deduction (RUT-avdrag)

We charge per kg of clean laundry. Thanks to the Swedish RUT deduction, you automatically get 25% off your order.

To qualify for RUT:

  • Enter your personal identity number (personnummer) when booking.
  • We send the info to Skatteverket (Swedish Tax Agency), which checks if you’re eligible (you need to have paid enough tax during the year).

If the deduction is denied, you will be billed the full amount afterward.

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5. Tumbly Subscription (Tumbly Grand)

With Tumbly Grand, you get access to our laundry service each month at a discounted rate. You can book pickups whenever needed—we wash, dry, iron, and return your clothes within 24 hours.

You pay per kilo of laundry, and the subscription gives you about 50% off every order plus the ability to track your bookings. The subscription is billed monthly and can easily be paused or adjusted at any time.

Got more questions?

Contact us—we’re happy to help!

Welcome to stress-free laundry days with Tumbly. 👕